International Marine & Cargo Surveyors Co., Ltd. respects your privacy and is committed to protecting your personal data. This notice explains how we handle personal data in accordance with applicable data protection laws, including the Thailand Personal Data Protection Act B.E. 2562 (2019) (“PDPA”).
1. SCOPE OF THIS POLICY
This Policy applies to personal data collected from or relating to our clients, business partners, suppliers, service providers, representatives, website visitors and other individuals who interact with us in connection with our business activities and services, including survey, inspection, sampling, laboratory and related services.
2. PERSONAL DATA WE COLLECT
We may collect personal data that is necessary for our business operations and the provision of our services, including but not limited to:
Contact and Identification Data
Name, position, company name, business email address, telephone number, business address, signature and other identification information where required for service or site access purposes.
Service and Operational Data
Service requests, instructions, communications, survey and inspection records, sampling information, laboratory-related information, reports, photographs and other records generated or collected in connection with our services.
Financial and Billing Data
Tax identification information, payment details, invoicing information and other financial information necessary for billing and accounting purposes.
Technical Data
Information relating to your use of our website, such as IP address, browser type, device information and website usage information, where technically collected.
3. PURPOSES AND LEGAL BASIS FOR PROCESSING
We may collect, use and disclose personal data for the following purposes:
Service Delivery
To provide and administer our survey, inspection, sampling, laboratory testing and related services, and to prepare and issue relevant reports, certificates and other deliverables.
Business Communications
To respond to inquiries, prepare quotations, communicate with clients and business partners, administer contracts and manage business relationships.
Billing and Administration
To process invoices, payments, accounting and other administrative matters.
Legal and Regulatory Compliance
To comply with applicable laws, regulations, governmental requirements, customs, accounting requirements and other lawful obligations.
Safety and Security
To maintain the safety and security of our personnel, clients, premises, vessels, ports and inspection sites, where applicable.
Legitimate Business Interests
To manage, monitor, improve and secure our business operations, service quality, internal processes and information technology systems, where permitted by applicable law.
Where required by law, we will obtain consent or rely on another lawful basis permitted under applicable data protection legislation.
4. CONFIDENTIALITY OF BUSINESS AND SERVICE INFORMATION
Our survey reports, laboratory test results, inspection findings, cargo information and client-supplied commercial documents may contain confidential business information.
We will treat such information as confidential and will disclose it only to the client, authorized persons, relevant service providers or other parties where necessary for the provision of our services, required by contract, or required or permitted by applicable law.
5. DISCLOSURE OF PERSONAL DATA
We may disclose personal data where necessary for the purposes described in this Policy, including to:
laboratories, technical specialists, agents, subcontractors or other service providers involved in providing our services;
clients, authorized representatives or other parties designated by the client where necessary for service execution;
port authorities, customs authorities, government agencies or regulatory bodies where required or permitted by law; and
professional advisers, IT service providers and other vendors providing services to the Company, subject to appropriate confidentiality and data protection obligations.
6. DATA RETENTION
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or for as long as required or permitted by applicable laws, contractual obligations, accounting, tax, audit or other legitimate business requirements.
When personal data is no longer required, we will take reasonable steps to securely delete, destroy or anonymize such data, where appropriate.
7. DATA SECURITY
We implement appropriate technical, organizational and physical security measures designed to protect personal data against unauthorized access, collection, use, disclosure, alteration, loss or destruction.
Access to personal data is limited to personnel, service providers and other persons who require such information for legitimate business or service-related purposes.
8. YOUR RIGHTS AS A DATA SUBJECT
Subject to applicable law and any relevant legal limitations, you may have the right to:
- request access to and obtain a copy of your personal data;
- request correction or updating of inaccurate or incomplete personal data;
- request deletion or destruction of personal data in certain circumstances;
- request restriction of processing in certain circumstances;
- object to certain processing of your personal data;
- request data portability where applicable;
- withdraw consent where processing is based on your consent; and
- exercise other rights available to you under applicable data protection legislation.
To exercise your rights or make an inquiry regarding the processing of your personal data, please contact us using the contact details below.
9. CONTACT INFORMATION
International Marine & Cargo Surveyors Co., Ltd.
Email: imc.surveyors@gmail.com
Website: www.imcsurveyors.com
We will consider and respond to requests relating to personal data in accordance with applicable law.
10. UPDATES TO THIS POLICY
We may update or amend this Privacy Policy from time to time to reflect changes in our business operations, services, applicable laws or regulatory requirements.
The latest version of this Policy will be made available on our website.